The Park Host Position is the primary customer service position and serves as the face of the TreeTop Adventures Park. Their primary responsibility is to ensure that all guests are welcomed, greeted, and provided with all the information and assistance they need to begin their adventure. It is the duty of the Park Hosts to ensure that each guest has that “wow” experience right from the start.
Park hosts perform general opening and closing duties
Park hosts are responsible for greeting all guests and providing general park information and direction in any area of operation
Responsible for all ticket and merchandise sales on site and proper register operation
Park hosts stock and monitor the retail area
Responsible for keeping all informational and promotional materials stocked and current
Responsible for maintaining a clean, organized and professional guest service environment
Responsible for processing of season passes and program enrollment
Responsible for proactively managing customer traffic and wait list procedures
Will be cross-trained in other general park duties, including grounds keeping, harness management, and harnessing customers
Must possess an extremely outgoing, friendly disposition and professional demeanor at all times
Must have exceptionally strong customer service skills, as well as clear and effective communication skills -must love working with people of all ages and abilities
Must be able to effectively assess and analyze guests’ needs, and provide an exceptional level of service
Ability to remain calm under pressure and to handle difficult situations professionally
Must have regular weekend availability; ideal candidates will also have flexible weekday/evening availability and be able to commit to the full season
Must be reliable with strong work ethic and personal integrity
Must be a positive person with a good attitude—smiles are a must!
Climbing experience preferred, but not required
Candidates with First Aid/CPR/AED training preferred; Must obtain certification within one month of being hired.
There is a mandatory paid training session required for all candidates
Candidates must be 16 yrs. or older
This is a seasonal position. Candidates should have a flexible schedule with both weekday/evening and weekend availability. The shifts are primarily on Friday Evenings from 2-6pm, and morning and afternoon shifts on Saturday and Sunday in the Spring and Fall. Shifts are available in the mornings or afternoons everyday of the week in the summer. Candidates with flexible schedules and a lot of availability will be highly preferred.
Job Type: Seasonal Part-time
To Apply: Applications are currently closed, and will likely re-open in July for Fall 2019 (Late August - November) openings.