TreeTop Adventures Canton | FAQ

FAQ

Below are some Frequently Asked Questions related to general information and course guidelines.

Please visit our Groups & Birthday Party Pages for Frequently Asked Questions related to group outings & parties.

What is TreeTop Adventures?

TreeTop Adventures is a high ropes obstacle course in the trees! Our 10 trails range in difficulty level from beginner to expert and consist of obstacles like rolling logs, bridges, ladders, tight ropes, zip-lines and more!

How do I get to TreeTop Adventures?

Treetop Adventures is located at the Irish Cultural Centre in Canton, MA

Address: 200 New Boston Drive, Canton, MA 02021

We are conveniently located 30 minutes southwest of Boston in Canton, MA which is at the intersection of Rt. 95 and 93.

More detailed instructions can be found on our Directions & Parking Page.

What are your Hours?

In the Spring & Fall, we are open to the public on Weekend Days & Long Holiday Weekends. In Mid-June we move to a 7-day a week schedule through Labor Day.

In our Spring & Fall seasons we will open the course on weekdays for groups of 20 or more climbers. We have special rates for all types of groups Schools, Camps, Corporate, Scouts, Universities & Sports Teams. Please check out our "Groups" Section to inquire about pricing and availability for your group!

Please visit our Hours page for a more detailed view of our hours.

How much are tickets?

General Admission Tickets include a ~30 minute orientation followed by ~2.5 hours to explore our 10 different trails.

  • Adult Tickets (Ages 12+): $57/person
  • Youth Tickets (Ages 7-11): $49/person

Twilight Shorter Climb Tickets The Last Climb time of the day is an abbreviated climbing experience and starts 2.5 hours before the park closes. Twilight Shorter Climb Tickets include a ~30 minute orientation followed by ~2 hours to explore our different trails. It is important to note our Twilight Shorter Climb Policy & End of Day Closing Policy as this can affect the number of trails a climber will be able to be able to experience during this shorter climb time.

Do I need to pay if I am just watching my friends or family climb?

No. We do not charge for guests who are not climbing. We have walking paths, picnic tables and benches available throughout the park for spectators to enjoy.

Are Reservations Required?

No, but reservations are highly encouraged. Same-day and last minute reservations are welcome but are accommodated based on availability.

  • To save time, we request you complete your waiver before arriving to the course.
  • To ensure you have the best climbing experience, please arrive 15 minutes BEFORE your reservation start time to allow time to complete waivers/check-in and use restrooms.

What Clothing Should I Wear?

Close-toed shoes are required — Sneakers or closed-toed hiking shoes are recommended. (No sandals, ballet flats, Crocs, or flip-flops)

Comfortable athletic wear or jeans. Short Shorts tend to ride up and harness leg straps may irritate skin.

For additional information on appripriate attire, see our Appropriate Attire Policy

Are There Age, Height or Weight Restrictions?

  • Climbers must be at least (7) seven years old.
  • Climbers must be shorter than 6’7″. There is no height minimum.
  • Climbers must weigh between 35-265 lbs

What Trails are Available to my Children?

We have 10 trails spanning 4 levels of difficulty: Yellow (beginner), Green (intermediate), Blue (advanced), Black (expert).

Climbers have access to a specific number of trails based on their age. Climbers will be able to access some trails independently with an adult supervising from the ground, while other trails are considered "reach trails", and require an adult 18+ to climb with the younger climber (1 adult : 3 youth).

Please see our Trail Guidelines Chart to see the trails available to each age group.

(Example: a climber age 7-9, will be able to climb our 3 yellow trails independently with an adult supervising from the ground. If the child would like to climb on a green, intermediate trail, the child will need to climb with an adult.)

Do I Need to Climb with My Children?

Our courses are built for all ages and fitness levels. We strongly encourage adults to join in the fun! Climbing together not only helps younger climbers pick up the equipment & activity faster, but also provides a great opportunity to connect with each other in a different way and in a unique setting!

Climbing with your children will also give them access to the "reach trails" for their age group.

If you do not wish to climb with your child, a Personal Guide can be reserved for $40/hour. To reserve a Personal Guide, please email us at info@tree-topadventures.com or call us at 781-989-5800.

Please Note:

  • Guides must be booked 3 days in advance of your reservation.
  • Personal Guide Reservations are 1 hour reservations during the last hour of your climb time. This timing allows children to climb the trails they are able to climb independently first and then climb with the guide to access the “reach trails” that require adult participation.
  • Parents/Guardians must remain on site – this is not a child “drop off service”, but rather a way to enable a child to climb a trail that requires adult supervision.

Can I climb if I have a pre-existing medical condition?

We strongly advise prospective guests with pre-existing medical conditions to check with their doctor prior to booking a reservation at Treetop Adventures. Our staff are not trained medical professionals and cannot provide guidance regarding the effects of climbing on your pre-existing condition.

Can I climb if I'm pregnant?

TreeTop Adventures recommends that pregnant women do not participate on our course. However, we are not medical professionals, so we suggest that any pregnant guests seek their doctor’s advice before making a reservation.

Do I have to be really fit to climb on the course?

Our obstacle course requires a fair amount of physicality: whether it's ducking, crouching, balancing or pulling. That said, we have had many different people with physical limitations, and emotional or mental needs that have had very successful experiences at TreeTop Adventures!

Most people that lead an active lifestyle and are in good health should not have any difficulty completing the three yellow and four green trails. You are able to proceed at a pace that is comfortable to you. You are also welcome to rest at the picnic tables between trails.

Unlike the yellow and green trails, the blue (advanced) and black (expert) trails are very challenging and require more upper body strength, core, and balance.

The Black (Expert Course) is more "work" than "fun". We encourage climbers who are ready to challenge themselves on our Black (Expert) course to find the "Fun in the work".

Do you have Zip-lines?

Yes! Some trails have multiple zip-lines!

Can I Zip-line without going through any elements (obstacles)?

We do not have a zip-only trail. TreeTop Adventures is an obstacle course in the trees. Zip-lines are are encorporated within each trail along with other obstacles like rolling logs, bridges, ladders, tight ropes and more! You must complete the obstacles to reach each zip-line! We like to say you have to work for your zip-lines!

Is there food available for purchase at TreeTop Adventures?

TreeTop Adventures has a small selection of energy bars, snacks, and drinks available. The Irish Cultural Centre has a restaurant/pub that is usually open on weekends, and runs a concession stand as well. You are welcome to bring your own food, and picnic tables are available.

Here is a list of local places that deliver to TreeTop Adventures, as well as nearby restaurants.

Can I bring my own food?

Yes! Please note, alcohol and smoking in the park are strictly prohibited.

Do I have to pay for Parking?

No. Parking is free in our lot. Please see our Directions & Parking Page for instructions on where to park.

What is the cancellation policy?

  • Reservations can be cancelled any time up until the start time of your reservation.
  • Because of our generous cancellation policy, we do not issue refunds. You will receive a gift card as compensation for your payment which will arrive in your email.
  • Gift Cards never expire and can be used as payment when you are ready to make another online reservation.
  • To "Cancel" your reservation: Locate the “Confirmation email” that was sent when your reservation was booked, click the "View/Manage Reservation" at the top of the email, scroll to the bottom of your reservation dashboard, click “Cancel Reservation”.
  • No Shows/No Call or Email will forfeit the Gift Card Compensation.

Is TreeTop Adventures open in rain?

We are open light rain or shine! Please arrive dressed and prepared for the weather.

In the event of extreme weather (thunder/lightning, downpour, or high winds — sustained winds of 28 mph with gusts over 40 mph), the courses may have to temporarily close until the weather passes (similar to a swimming-pool).

TreeTop Adventures Staff have full discretion on inclement weather closings and will inform climbers of any closures at the main platform.

TreeTop Staff are trained to bring climbers down quickly and safely from the course in the event of a sudden change in weather.

If it is necessary to close the park for a prolonged period of time, climbers will be given the option to extend their ticket end time and wait it out (depending on availability) or receive a pro-rated voucher (depending on the time left in your climb) for your next visit.

If there is already inclement weather before your arrival time, you can reschedule your reservation to another day. Please see our “Cancellation and Rescheduling Policy” above.